Equipment Matters When Surfing Category: Blog



What kind of modem should I get? Make sure you’re getting the most out of your internet

There’s nothing more frustrating than signing up for high-speed internet and then finding out you’re stuck at your old speeds because your equipment isn’t up to the task.

But unless you’re a technician, all modems pretty much look the same. So how can you tell if you have the right modem for your connection speed?

If you have an older modem, it might be operating on a standard called DOCSIS 2.0 or even DOCSIS 1.1. DOCSIS, in case you’re interested, stands for Data Over Cable Service Interface Specification -- but that’s not really important. The main thing you need to know is that if your modem isn’t operating on at least DOCSIS 3.0, no matter how lightning-quick your connection is, you’ll never get downloads faster than 25 Mbps.

Nobody wants to pay for a 50 Mbps or 110 Mbps connection and not make the most of it. So here are a few simple ways you can check to see if your modem can give you what you need.

  • Check the manual. Somewhere in your owner’s manual, or even on the box the modem came in, you should be able to find out whether it’s a DOCSIS 3.0 modem or something older.
  • If you don’t still have the box or the manual, just find your modem’s serial number -- it should be written somewhere on the unit -- and plug that number into Google. You should be able to find the answer pretty quickly.

If you have a wireless network in your home, it’s also a good idea to check your router. Some older wireless routers broadcast on a frequency of 2.4 GHz, and if that’s the case for you, your wireless speed will top out around 25 Mbps. To find out if your wireless router is limiting your speed, go to speedtest.net and hit the “Begin Test” button -- then plug your computer directly into your modem and do it again. If your speeds are a lot faster when you’re plugged in directly, you may want to upgrade your router.

At D&P Communications, the modem we recommend is made by Arris, and it’ll run you $96.50. We recommend purchasing directly from us. You’ll always get the best results when your modem and your ISP’s network are configured the same way -- that’s why most ISPs make you lease a modem from them.

When you compare the $96.50 purchase price of a high-speed Arris modem running the latest standard to the cost of renting a modem from any other ISP, we think you’ll find that D&P saves you money in the long run. And it’s worth it to make sure you’re getting the high-speed service you deserve!

Trend Alert: Consumers Opting for Advanced Programming Features Category: Blog


With the rise in Internet-based video streaming services, there has been talk of the demise of cable television as we know it. However, here at D & P Communications, we are finding that the trend is not toward “cutting the chord” and that rather the trend is in the direction of consumers wanting advanced television features.

This makes sense, as cable television still offers marked benefits over Internet-based video streaming.

Below, we’ve compiled a list of reasons our customers may be opting for our cable television services instead of “cutting the cord”:

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D & P’s Commitment to Quality and Accessibility Category: Blog


D & P Communications takes pride in providing you with the highest quality services and local accessibility. Southeast Michigan is a tight-knit community, and we understand that! Our employees, families, and friends live in the neighborhoods we serve, and because of this, we truly care for our customers and their communities.

Quality Services

D & P Communications provides the absolute best and most convenient services possible, including:

  • Online bill pay – For your convenience, D & P offers online bill pay and paperless billing. Create an account to monitor your billing, or use the Quick Pay feature to take care of your payment in no time!

  • Cutting edge technologies – D & P is always on top of the latest technologies. Whether you’re looking for TV recording capabilities, high-speed fiber Internet, or wireless services, D & P is sure to have what you’re looking for.

  • Security—As D & P has built its network, we’ve avoided taking short cuts and planned for the future by including redundancy. Our fiber routes are dense with resources and built with a ring architecture, so that our customers have maximum uptime. D & P also builds its facilities underground, rather than on exposed and aging telephone poles, protecting the network from catastrophic events.

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Internet Speeds: What They Mean and What They Can Do for You Category: Blog


No one likes to sit around and wait forever for a song to download or a movie to buffer. In fact, one study shows that people begin to abandon an online video if it takes more than two seconds to buffer! Here at D & P Communications, we understand that fast Internet speeds are important to our customers. Below, we’ve put together a guide to help you understand the different Internet speeds available and what they can do for you.

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