D & P BLOG

An Update on the AMC Network Negotiation Category: Blog

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Last month, we told you about our ongoing negotiations with AMC Networks, the company that operates AMC in addition to several other channels like IFC, SundanceTV, WeTV and BBC America. You may remember that we, along with many other independent Cable providers across the country, thought we might have to drop the AMC networks and insert replacement channels if an acceptable agreement couldn’t be reached.

That change would have affected 93% of D&P Communications’ customers, so we’re glad to report that after a lot of negotiation, AMC Networks will remain part of our Cable lineup.

D&P is part of the National Cable Television Cooperative, a network of 850-plus independent providers across the United States. Working through the NCTC is what helps us level the playing field when we’re negotiating with much larger companies — and that’s a critical part of helping us keep prices reasonable for you.

The final deal still represents an increase in what D&P will pay for those channels — we estimate that our payments to AMC will go up by about 29% this year — but it’s enough of an improvement over AMC’s original proposal that we felt we could agree to it without causing an undue burden on our customers.

The D&P team is constantly negotiating with content providers to make sure our customers get the best possible deal. This is just one example. As your locally owned Cable provider, it’s our job to look out for our you. After all, you’re not just our customers — you’re our friends and neighbors too.

Increased Capacity Standards for Businesses Category: Blog

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Your business is always evolving. Your Internet service should too.

Business owners, are you running the same company you were 10 years ago?

While your core business may have stayed the same, chances are the way you do things is changing at a rapid pace. And that means your partners, including your Internet service provider, need to stay ahead of the game in order to help you be successful.

Businesses are using more and more cloud-based services. Whether it’s enterprise-level customer management software or something as simple as using Gmail and sharing files through Dropbox or Google Drive, most businesses today use the cloud in some way … and that means they need more and more bandwidth, on both the download and upload sides.

To keep our services ahead of the curve, we’ve modernized our small and medium-sized business packages … while still keeping our rates affordable. You can get download speeds of 10 Mbps for just $49.95 per month. And even our fastest package — 175 Mbps downloads and 40 Mbps uploads, available now in Adrian and Tecumseh — costs just a little over $6 per day.

Oh, and if you’ve ever been frustrated by going to a service provider’s website and not being able to figure out how much the service will actually cost you, we have good news. Our website lists all of our voice and data packages for small and medium-sized businesses with the rates spelled out in black and white. It’s that simple.

Do you run a larger business that needs enterprise-level phone or data solutions, or do you need a custom quote? We can do that as well. D&P Communications serves everyone from the smallest one-person shops to hospitals and school districts, and we periodically review all of our business contracts to make sure we’re providing what our customers need.

If you want to more about getting your business Internet or phone service through D&P Communications, give us a call at 888-536-2933. Our friendly, locally based business support team will be happy to help you!

Meet D & P’s Business Solutions Group Category: Blog

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In business, we all know that time is money. And chances are, the last thing you want to do is waste time dealing with your phone line or your Internet service when you could be helping a customer, making a sale, or doing any of the things that are the reason you got into your business in the first place.

At D & P Communications, our goal is to make setting up and maintaining your phone and Internet service as quick and easy as possible. That’s why we recently brought all the experts involved in serving our business clients under one roof, establishing our new Business Solutions Group.

Combining sales, service and technical support into a single unit, our Business Solutions Group gives you a one-stop destination for everything related to your phone or Internet service with D & P. Are you thinking about switching to D&P and need to know what your options are? The Business Solutions Group is there to answer your questions. Do you need another line installed, a new office connected to your network, or a tech support question answered? You’ll call the same team, so the people you’re talking to will already be familiar with your business and its setup.

Of course, our Business Solutions Group will still have access to D & P’s entire pool of experts, but the important thing is that you’ll never need to worry about who to call.

We want you to think of D & P Communications not as a vendor, but as a partner in your business. We will work to understand your needs, whether your business is large or small, and help you reach your goals. Our Business Solutions Group allows us to provide the level of personalized attention that your business needs and deserves.

To learn more about how D & P can help your business, please give us a call at 888-536-2933. We want to hear from you!

Advanced Services - Cable in the 21st Century Category: Blog

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There was a time when Cable TV wasn’t really much different from over-the-air television. You switched on your TV and watched whatever was being broadcast at that moment — and although the picture might have been clearer and the channel choices more plentiful, it otherwise wasn’t all that different from what you would have experienced watching TV with an antenna.

That was the past. But Cable TV in the 21st century comes with more flexibility than viewers a few years ago would ever have expected.

The result? A much more convenient TV experience.

One example is Video on Demand. It used to be that if you wanted to watch a show that you wouldn’t be home for, you had to set your DVR — or, before that, your VCR — and record it as it was broadcasted. But if you forgot to do that, the opportunity was gone.

With Video on Demand, if you forgot to record a show you wanted to watch, you can just pull up your Video on Demand menu and see if it’s one of the thousands of programs that have been stored for you to watch whenever it’s convenient. At D&P Communications, we launched our Video on Demand service in 2014, and in recent months we’ve more than tripled the amount of content that’s available for you to watch.

(A special note to our Tecumseh customers: You may have signed up for service before Video on Demand was available in your area. If you’re in Tecumseh and don’t have Video on Demand yet, just give us a call and we’ll evaluate your options.)

Of course, Video on Demand is great if you miss a show, but what if you want to watch it live — but just don’t happen to be at home? That’s where another part of our advanced residential services comes in: TV Everywhere, which lets you watch your favorite Cable channels no matter where you are.

TV Everywhere is accessible from your computer, tablet or smartphone — anywhere with an Internet connection. And it’s so easy to set up that you can do it right now. Just go to WatchTVEverywhere.com and select D&P Communications from the dropdown menu. You’ll need to give the website your D&P email and account number for a one-time signup process, and then all you need to do is click on the channel you want to watch.

The Cable TV industry is changing fast, and one thing we’ve heard a lot about is “cord-cutting” — people giving up Cable TV entirely and turning to services like Netflix and Hulu for entertainment. Some people have done that, but we’re finding more and more that both Cable TV and streaming services have a part to play. You might watch Netflix for your favorite movies or old TV shows, then turn on the TV (or fire up TV Everywhere) to catch new shows or the next Lions game.

With our high-speed fiber network, we’re equipped to deliver the bandwidth you need for streaming — and the advanced services you need to enjoy a modern Cable TV experience.

WATCH TV EVERYWHERE

 

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