D & P BLOG

Enjoy Summer in Southeast Michigan! Category: Blog

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It’s summer in Michigan … and that means it’s time to get out and enjoy the summer! Here’s a sample of some of the great community festivals coming up this summer in the D&P Communications service area.

Adrian

  • Community Celebration Day: The annual Community Celebration Day, organized by The Centre with help from many other partners around Adrian, takes place Saturday, August 6. Visit The Centre’s website for more information.
  • Lenawee County Fair: The annual Lenawee County Fair includes rides, concerts, 4-H exhibits, tractor pulls and much more. It’s also the longest-running county fair in Michigan! D&P is proud to be a sponsor of this fun-filled week.
  • City band concerts: The Adrian City Band plays every Thursday, June 16 through August 4, in the Farmers Market Pavilion on Toledo Street in downtown Adrian. It’s free — just bring your lawn chair or a blanket to sit on!
  • First Fridays: The first Friday of every month brings live music, art exhibits, and extended shopping hours at downtown Adrian businesses. Times vary, but most activities are between 5 and 8 p.m.

Blissfield

  • River Raisin Festival: Now in its 33rd year, the River Raisin Festival runs for four days (July 6-9) and includes a parade, games, vendors, live entertainment, and the Miss River Raisin Festival scholarship pageant. D&P is pleased to once again be a sponsor of this fantastic festival!
  • Car and Bike Shows: See classic cars and motorcycles in downtown Blissfield on Saturdays, June 11, August 13 and September 10, from 5 to 8 p.m.

Brooklyn/Irish Hills

  • Picnic on the Lawn Concert Series: The Walker Tavern Historic Site (13220 M-50, Brooklyn) presents Acoustic Strings on July 7 and The Country Playboys on July 21 and August 18. Concerts are from 6 to 8 p.m.
  • Faster Horses Festival: The ultimate country music festival returns to Michigan International Speedway from July 15-17, featuring Lady Antebellum, Eric Church and Jason Aldean.

Clinton

  • Clinton Summerfest and Antique Tractor Show: Saturday, June 4, from 9 a.m. to 4 p.m. Activities include games, contests, and an antique tractor parade at 3 p.m.

Dundee

  • Mayfly Music Festival: The annual Mayfly Music Festival, along the banks of the River Raisin, returns for its 17th year on June 17 and 18. Attractions include fireworks, music, vendors and more, and D&P is proud to be a sponsor!

Hudson

Manitou Beach

  • Devils Lake Festival of the Arts: This annual event features over 40 artist booths plus music, dance and local cuisine, on Saturday, June 18, from 10 a.m. to 4 p.m.

Morenci

  • Town & Country Festival: The annual Morenci Town & Country Festival takes place June 16-18 and features a carnival, live music and much more.
  • Cruise Nights: Check out the classic cars at Morenci’s Cruise Nights, on the last Thursday of every month through September.

Petersburg

  • Petersburg Rose Run: This annual 5K run/walk, of which D&P is a proud sponsor, takes place July 9. The money raised goes to benefit both research and patient services at the University of Michigan Comprehensive Cancer Center.

Tecumseh

  • Art in the Park: The fourth annual Art in the Park is a juried art show in John W. Smith Park, 804 N. Evans St. It runs from 10 a.m. to 5 p.m. Saturday, June 4.
  • Promenade Tecumseh: This annual tour of historic homes is an annual favorite. It runs from 11 a.m. to 5 p.m. Saturday, June 4, and tickets are $12 in advance ($15 on the day of the event).
  • Classic Car and Bike Shows: On the third Thursday of every month in the Old National Bank parking lot, 205 E. Chicago Blvd.
  • Movies in the Park: Adams Park becomes an outdoor cinema on select Fridays throughout the summer! The featured attractions are “Minions” on June 10, “Max” on July 8, “Hotel Transylvania 2” on August 12 and “Star Wars: The Force Awakens” on September 9. Come at dusk and enjoy the show!
  • Pet Parade: They don’t call ’em the “dog days” of summer for nothing. Tecumseh’s annual pet parade returns on Saturday, July 16, at 10 a.m. This year’s theme is the ’60s.
  • Music in the Park: Enjoy live music on the third Thursday of every month, June through August, at Adams Park, next to Tecumseh City Hall. The music runs from 6 to 8 p.m. The featured acts are the Dan Kesterke Band on June 16, Banana Fish and the Infernal Chimps on July 21, and Stella on August 18.

Behind the Scenes with a D & P Customer Service Representative Category: Blog

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If you’ve ever had a technical question about your D & P phone, cable or internet service, you’ve talked to someone on our residential help desk. But when you call to set up service, pay a bill, make a change to your account or ask any questions about your service, you’ll end up speaking with one of our nine friendly Customer Service Representatives.

In our continuing effort to give our customers a look behind the scenes at D & P, we asked one of those representatives, Diane Petrovish, to tell us what a day in the life of a Customer Service Representative looks like.

Diane works out of our main office in Petersburg, although all five D&P Communications offices have Customer Service Representatives on hand. Her day often starts before 8 a.m., and over the course of an average day, she’ll deal with just about any type of question a customer might have about their account. Diane says she enjoys the fact that she gets to help people and do something different every day.

In addition to things like processing payments or making sure customers’ records are up to date, our Customer Service Representatives can answer just about any question you might have about your D & P service. If you’re a new customer, you might be trying to decide what Cable TV package to sign up for, or you might need help figuring out how much bandwidth you need for your Internet connection. Or if you’re an existing customer, you may want to add a phone line, change your level of Internet service, or upgrade to a Cable package with more channels.

Customer Service Representatives need to have good organizational skills, but most of all, they need to be friendly and experienced with providing the best possible customer service.

So if you have a question about your service, or if you’re interested in signing up for phone, cable or Internet service from D & P, give one of our friendly Customer Service Representatives a call today!

How to Clean Your TV (and Other Electronic Devices) Category: Blog

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When you clean your house, you probably give your electronics some attention as well. After all, nobody wants to watch TV through a streaky screen or use a computer keyboard that’s covered in grime. But don’t just use the same tools you’d use on your windows or your floor — those electronics can be finicky and need to be handled with care.

Flat-screen televisions

First, don’t use glass cleaner or any other common household cleaning solution. The screens aren’t glass and shouldn’t be treated like it, and some of the harsher solutions can even make your screen turn brittle and yellow over time. Instead, take a soft cloth — not paper towels, because they’re abrasive and can leave tiny scratches — and gently wipe away any dust or fingerprints. If that doesn’t do the trick, get a bottle of cleaning solution that’s specifically designed for screens. Always spray it on the cloth, never directly on the screen. Wipe gently, since pressing too hard can damage your screen.

CRT televisions

If you still have a cathode-ray tube TV — the kind with a curved glass screen and a bulky case behind it — you’re not alone. As of just a few years ago, 41% of U.S. households still had at least one CRT television. And it turns out there’s one advantage to the older technology: the screens are a lot less finicky. You can spray a little bit of glass cleaner on a paper towel, wipe it down, and you’re good to go. Still don’t spray anything directly on your screen, though.

Computer keyboards

Cleaning dust, crumbs and other minor debris out of your keyboard is pretty easy: just buy a can of compressed air, tip your keyboard up on one end, and spray the air along every crack where something has fallen. If your keyboard is dirty or sticky, it’ll take a little more time, but with a little effort you can still make it feel like new. Take a soft-bristled toothbrush, wet it with a small amount of rubbing alcohol — not too much, because you don’t want to get liquid inside the keyboard — and gently brush until the dirt and grime rubs away.

Computer towers

Dust and other debris can build up inside your computer, particularly around your main cooling fan intake. This can damage your computer in the long run by making it run hotter and making your fan work harder than it should. If you have a laptop or an Apple computer, it’s hard to clean the inside yourself, but for the majority of desktop PCs, it’s pretty easy.

You might be tempted to just spray condensed air into your fan, but don’t. That will just drive the dust deeper into your computer, and it can also damage your fan by making the blades spin faster than they’re supposed to. Instead, after turning off and unplugging the computer, take a screwdriver and open up the case. Once your case is open, you can use compressed air to gently herd those dust bunnies out of the computer. If you spray it on your fan, it’s best to use a pen or pencil to gently hold the blades in place so they 

We’re Adding to our Video On Demand and TV Everywhere Lineup! Category: Blog

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Not too long ago, you might have sat down after dinner or a long day at work, picked up your remote, and asked “What’s on TV?”

Today, the better question might be: “What isn’t?”

The days of being limited to “whatever’s on” are a thing of the past. With Video On Demand and TV Everywhere, two of the Advanced Cable services available from D&P Communications, you have an always-expanding menu of options for your free time. No more scrambling to get home in time for your favorite show — more and more, it doesn’t matter when you watch, and it doesn’t matter where you watch either.

First, let’s talk about Video On Demand. We launched this service in 2014, and since then, we’ve more than tripled the number of shows you can watch whenever you feel like it.

We recently added several Showtime series to Video On Demand, so if you’re a fan of Billions, House of Lies, Penny Dreadful, or Shameless, you can watch them at your convenience. We’ve also added a whole list of new and classic films from The Movie Channel.

That’s on top of the huge Video On Demand list we already had, which includes shows from HBO, Starz, Cinemax, TNT, Discovery, CNN, Fox News, the Big Ten Network, and many more!

To explore the literally thousands of programs available through Video On Demand, just hit the “VOD” or “On Demand” button on your D&P Cable remote, and start browsing!

We’re also happy to say that we are continuing to expand the list of networks available through TV Everywhere. Even if you haven’t used this service yet, you may have seen it on our billboards or read about it in our customer newsletter. With TV Everywhere, you don’t have to be anywhere near your home TV set — you can watch from a PC, a tablet, or a smartphone, anywhere you have an Internet connection.

It’s easy to set up. Just go to WatchTVEverywhere.com and select D&P Communications from the dropdown menu. The first time you use it, you’ll need to enter your account number and your preferred login information— and then you’re good to go!

We’ve recently added HBO Go to the TV Everywhere lineup, so you can watch hit shows like Game of Thrones, Big Love, Curb Your Enthusiasm, Encourage, The Newsroom and True Blood. HBO Go also offers an archive of past episodes, so you can catch up on anything you missed! Movies like Jurassic World, Pitch Perfect 2 and The Fault in Our Stars are also part of HBO Go lineup.

If you haven’t checked out Video On Demand and TV Everywhere yet, we hope you’ll give them a try and see what you can find!

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